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Shipping, Return and Refund Information
PRODUCT PURCHASES
 
Return Policy:
To return merchandise to OSAP you will need to obtain prior authorization. A returned goods authorization number (RGA#) may be obtained by calling OSAP at 1-800-298-6727. An RGA# and a copy of the payment receipt are required to accompany returned goods. Credit for an authorized return is based upon the original receipt amount. Product returned must be in the original packaging in salable condition, and is subject to a 15% restocking charge.
 
Shipping Policy:
All non-downloadable items are shipped via the United States Postal Service (USPS).  For UPS, FedEX delivery, international or expedited shipping contact the OSAP office at 800-298-6727 (out of US: +1 410-571-0003) or email us at office@osap.org.  OSAP office hours: Monday - Friday 9 AM - 5 PM ET.

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OSAP thanks its Super Sponsors for their support in 2016. Sponsorship does not imply endorsement by OSAP of a company's products or services.