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OSAP 2017 Annual Conference Schedule



   June 22 - 25, 2017

   Grand Hyatt Atlanta, GA






Make It Happen! The Safest Dental Visit™ is OSAP's annual educational conference; a richly constructed conference combining world class education with valuable networking activities. You will leave with new information, resources and products to help you better address your infection prevention and safety challenges. You also will meet new colleagues who share your interest in this critically important topic area.

After attending the 2017 OSAP Annual Conference, participants will be able to:

  1. Describe current and emerging issues related to infection prevention and safety in oral healthcare settings; 
  2. List new resources, tools and networks to optimize compliance;
  3. Identify important attributes to develop and enhance global leadership for the optimal delivery of infection prevention and safety. 

Conference Schedule  

 THURSDAY, JUNE 22             


Tour of CDC’s David Senser Museum 8:30am–12:30pm

Visit a national treasure and still be back in time for the educational program. The tour includes round-trip transportation from the Grand Hyatt, a one-hour private docent-led tour and a chance to see the new special exhibit “The Road to Zero”, an investigation of the historic 2014-16 Ebola Fever Virus epidemic in West Africa, the United States, and around the world. As the crisis unfolded in Guinea, Liberia, and Sierra Leone in 2014, it evolved into both a health and humanitarian crisis. When it became clear that Ebola could potentially spread exponentially, threatening global health security, there was a coordinated, massive response. Limited availability.


Pre-Conference Session I 7:30-8:30 am

Skill Builder: Microbiology 201

John Molinari PhD

AUDIENCE Educators, Speakers, Consultants, Corporate Trainers


Infections caused by waterborne microorganisms are among the most harmful to global health. These include a variety of bacteria, protozoa, and viruses which are able to proliferate in many natural water sources, as well as man-made systems designed to provide potable water for the public and water used in patient treatment. Comprehensive infection prevention recommendations now address the potential for colonization and contamination of dental treatment water. This course will provide an initial overview of the epidemiology and principles associated with waterborne infections, followed by discussion of representative, clinically important pathogens and the challenges they present. A must-attend, this course will equip infection preventionists with the microbiology concepts needed to advance dental safety with special focus on waterborne organisms including Legionella pneumoplila and Mycobacterium abscessus.


Educational Grant provided by SciCan.


  1. Comprehend the historical and current challenges waterborne infections present.
  2. Understand their unique colonization and pathogenic properties promote cross-contamination and infection in susceptible hosts.
  3. Describe infectious disease characteristics of specific waterborne pathogens that challenge our health care infection control procedures.


Pre-Conference Session II 1 – 2:30 pm

Succeeding at Difficult (IC and other) Conversations

MJ Abell



This highly interactive session will address how to prepare for and manage difficult or challenging conversations. This is an important skill for infection preventionists who must work with the entire dental team and other stakeholders to ensure the safest dental visit. Loaded with proven tools, this workshop will also cover how to handle conversations that become difficult in the moment and how to anticipate and respond to other’s reactions.



  1. Describe how to set a productive environment for a difficult conversation.
  2. Describe how to create a “roadmap” for having difficult conversations.
  3. Discuss how to gain confidence in planning for and having difficult conversations.


Pre-Conference Session III (Select one) 2:45 – 3:45 pm


Educators Forum
Facilitators: Eve Cuny MS and Nita Mazurat MSc, DDS

AUDIENCE Educators


Infection control educators will have the opportunity to discuss common difficult conversations including those starting with, Students/faculty: “I really don’t believe in Flu shots!”; From faculty members who also work in private practice: “but I’ve ALWAYS done it this way!”; “hand hygiene…REALLY?”; From a patient: “yes, the procedure was done this week, but my insurance expired last week. Can’t we just tell them it was done then?”


  1. Describe the context (meaning) of ‘difficult conversations’.
  2. Discuss the role of emotion and de-escalation of emotion to effect productive conversation for a positive outcome.
  3. Describe how to de-escalate emotion in a difficult conversation to result in a positive outcome.



Consultants Forum
Facilitators: Karen Daw MBA, CECM; George Gatseos II, DDS, MSBA and Joyce Moore, RDH, BSDH

AUDIENCE Consultants

In this facilitated session, Infection Control consultants will be able to dig deeper into difficult conversations they encounter in dental settings. Some of these discussions may begin with, “But, it’s too hot to wear long sleeves”, “What do you mean burs are single use only?” or “Do we really need to document this stuff?” Participants are encouraged to bring their own difficult conversations to this session and role play until resolution.



  1. Create and practice a “roadmap” to effectively start a difficult conversation.
  2. Describe how to de-escalate a difficult conversation to result in a positive outcome.
  3.  Describe how to use the “Strong Back, Soft Front” approach to enhance your presence in challenging situations.



Corporate Forum
Facilitators: David Kierce, Mike Smurr, Marguerite Walsh

AUDIENCE Manufacturers, Distributors

OSAP corporate members will have the opportunity to discuss their shared vision of safe oral healthcare and infection prevention and will collaborate on ways to improve DHCP and patient safety through utilization of infection prevention products.



  1. Review benefits of OSAP Corporate Membership.
  2. Identify training materials, toolkits, and resources to aid in learning best practices for infection prevention.
  3. Discuss the role of the Dental Trade in the Safest Dental Visit™ campaign and understand how to optimize Dental Infection Control Awareness Month in September


OSAP Membership Meeting and New Members/First Timers’ Orientation 4 – 5 pm


Cast your ballot for future OSAP leaders, learn about OSAP’s “wins” and plans for the future, and contribute your input in how to make your association even better! All new members (or those who want a refresher or who are new at heart!) will be invited to stay for a lively orientation and connect to an OSAP “buddy” to jumpstart networking.


Wine & Cheese Reception and Exhibits 5 – 7 pm


Join your colleagues for this casual and fun reception. You’ll have the opportunity to meet the exhibitors who will be featuring their newest and most advanced infection control products. Plus, you’ll get to meet peers from around the world who share your interest in and responsibilities for this important topic. Don’t miss it!

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 FRIDAY, JUNE 23                  


Early Bird Education: Infection Control Requirements--What? So what? Now what? 6:30–7:30 am

Cindy Durley MEd, MBA


OSHA, APIC, IAHCSMM and more. What certifications are available to demonstrate competency for dental infection control? What does “certify” or “certified” mean? What organizations are qualified to certify? Who do the state and national regulatory agencies recognize? What does it mean when an organization or individual CE provider carries the AGD PACE and/or ADA CERP designations? How might one “curate” the infection control content available? When someone calls themselves an expert, are there ways to validate this? This presentation will address these questions and more. Educators, consultants and other leaders in infection control will better appreciate the landscape of infection control regulations, why it is important to know the vocabulary and what is coming down the road.



  1. Differentiate between and among OSHA and agencies that issue certifications to infection control professionals.
  2. Differentiate among credentialing terms (e.g., licensure, registration, certificates, professional certifications, accreditation). 
  3. Understand the federal and state regulatory landscapes for infection control professionals in dental settings.
  4. Understand what level of assurance CE provider recognition programs provide when evaluating CE courses related to credential maintenance.
  5. Identify ways to potentially assess expertise through credential verification.


Coffee with Exhibitors 7:30 - 8:30 am

Opening Ceremonies & Awards  8:30 - 9:00 am

Sponsored by Henry Schein


Keynote: The Safest Dental Visit–Preparing for the Future by Reimagining Infection Control  9 - 10 am

Ruth Carrico MSN, PhD, FSHEA, Dr. John S. Zapp Memorial Lecturer

Our basic covenant with every patient is that the care we provide them will be safe.  That commitment is the foundation for everything we do from care of the dental environment, to disinfection and sterilization of equipment and instruments, to assuring that the dental care providers have received immunization against vaccine-preventable diseases. But what does our future state look like? How will the changing ecology of human pathogens, the increasing diversity of our workforce, emerging infections that represent transmission risks in all healthcare settings, and the economic pressures to provide quality care with less impact our promise to our patients? This session will focus on the future and how we must change, collaborate, find new partners, and identify new ways of doing old things to keep that promise while continuing our devotion to improving performance and the patient experience.


Educational Grant by Dentsply Sirona



  1.  Review the current state of infection control in the dental care setting
  2. Identify emerging challenges that will stress our current systems and processes and require us to rethink what we do and how we do it
  3. Explore new opportunities in dental care that can impact systemic health positively and safely
  4. Identify elements necessary to include in a forward thinking and futuristic strategic plan for the dental care industry


Late Breaker! Pathogens, Policies and Politics 10:15 am-12:15 pm

Michael Bell, MD; Sanjay Chand, MD and Lauri Hicks DO, Facilitator: Hudson Garrett, PhD, MSN, MPH


Infectious disease specialists from CDC and academia will provide compelling updates on critical diseases of national and international import, the real threat of antibiotic resistance and how dentistry can serve as an important steward. The panel also will discuss what is likely to happen in healthcare with a new administration. A powerful and timely conversation that will equip attendees with important new insights in how to navigate the future healthcare landscape.


Educational Grant by Hu-Friedy



  1. Describe the role of public health in supporting safe patient outcomes
  2. Recognize the risk of unintended consequences during the delivery of patient care
  3. Discuss updates in antibiotic resistance and steps to optimize prescribing practices
  4. Describe emerging infectious diseases that may impact the delivery of dental care

Exhibitor Lunch & Learn 12:15-2:15 pm

Conference attendees will have a unique opportunity to engage the manufacturers around current and new infection control products. Evaluate the science and education of the companies to obtain new insights, new tools and new resources. Ideas are always welcomed on ways manufacturers can help deliver the Safest Dental Visit™.


Agency Update  2:15-3:45 pm

Andrew Steen (FDA), Glenn Ketcham (OSHA), Michele Junger DDS MPH (CDC), Facilitator: Eve Cuny, MS

This session will provide an overview and updates from key U. S. Federal Agencies (e.g., FDA, OSHA, CDC) and their relevance to infection prevention and control in dental healthcare settings. Agency representatives will address common concerns and frequently asked questions from the facilitator and attendees.  Topics will include IFU’s, guidance on bur and endodontic file usage, top citations observed in dental clinics, sterilization of handpieces, and more.


Educational Grant by Solmetex



  1. Describe the regulatory, or guidance nature of each agency (e.g., FDA, OSHA, and CDC.)
  2. Discuss the mission and responsibilities of the FDA relative to Dental Devices.
  3. Describe the role and regulatory authority of OSHA in dental healthcare settings
  4. Discuss CDC updates in infection prevention and safety in dentistry.

Dental Unit Waterline Update – Panel Discussion 4:00–5:30 pm

Matthew Arduino, MS, DrPH, FSHEA; Carol Smith, RDH, MSHA; Matt Zahn MD; Facilitator Shannon Mills, DDS

Recent outbreaks of Non-tuberculous mycobacterium (Mycobacterium abscessus) due to contaminated water have occurred in both Atlanta in 2015 and Anaheim California in 2016. In each incident, pre-school and school-aged children were infected and experienced facial swelling, cervical lymphadenopathy, osteomyelitis, oral lesions and pulmonary nodules. This facilitated discussion will address the outbreaks, review guidelines and policies for dental unit waterline maintenance, and discuss lessons learned to prevent future waterborne bacteria transmission incidents.

Educational Grant by Crosstex International


  1. Discuss the epidemiology of the recent Mycobacterium abscessus outbreaks including surveillance, case reporting and investigation of these illnesses
  2. Identify the course of illness, clinical manifestations, treatment and outcome of M. abscessus infection.
  3. Describe guidelines, protocols and updates for dental unit waterline maintenance.
  4. Discuss lessons learned from the recent M. abscessus outbreak and how they apply to best practices for DUWL maintenance. 

Reception: “Fun”d-raising Auction 5:45–7:30pm

OSAP’s premier event to compare notes from an action-packed day with new friends and savor appetizers. This event helps raise funds for new infection control resources, scholarships and more. An enormously popular “fun” and “fund-raising” time for all! Click HERE for details!


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 SATURDAY, JUNE 24               

Early Bird Education: Dental Unit Waterline Policy Development  6:30 - 7:30 am

Shannon Mills, DDS and John Molinari, PhD

AUDIENCE All stakeholders of dental unit water quality

OSAP concurs with the CDC and ADA recommendations on the use of coolant and irrigating solutions in dentistry and on the control of microbial contamination in dental unit waterlines. OSAP further urges dentists to take prudent measures to improve the quality of water used for dental treatment. This session is to engage OSAP constituencies in updating the OSAP Position Paper to reflect the advancements in science, policy and practice.

Educational Grant by Crosstex International


  1. Identify current evidence-based guidance and public policy related to dental water quality.
  2. Discuss the draft revision the OSAP White Paper on Dental Water Quality which updates the Dental Unit Waterlines: OSAP Position Paper, March, 2000.


Coffee with Exhibitors 7:30-8:30 am

Don't forget me - I'm the patient
8:30 - 9 am 

Jenn Morrone of Jenn's Vision

As dental health care providers, we have a responsibility to do no harm.  Unfortunately, while in the dental chair, Jenn was the victim of a preventable accident causing her to suffer injury, infection, and subsequent loss of her right eye.  In this session, Jenn will share her story and her mission to all dental personnel:  Please don’t EVER let this happen again!  In her efforts to raise awareness for patient safety, Jenn will remind OSAP attendees of the importance of  The Safest Dental Visit!


Educational Grant by Patterson Dental


  1. Discuss infection control from a patient safety point of view.
  2.  Describe the importance of a patient safety program
  3.  Discuss the importance of protective eyewear for patients for EVERY dental procedure.


Best Practices in Sterilization and High-Level Disinfection  9 - 10 am


The center of attention on reprocessing areas is part of the national focus on patient safety and reducing healthcare acquired infections as well as an increasingly larger focus on regulatory and accreditation survey processes. In this presentation, we will discuss the most current accreditation agencies standards regarding sterilization and high-level disinfection and practice guidelines and standards from CDC, the Association for the Advancement of Medical Instrumentation (AAMI) and the Association of periOperative Registered Nurses (AORN) related to reprocessing of reusable medical devices.  

Educational Grant by Mesa Labs


  1. Identify some of the latest requirements from accrediting organizations specifically relating to sterilization and HLD of instrumentation and medical devices.
  2. Discuss the most current standards and guidelines for best practices in reprocessing instruments and equipment.
  3. Describe new sterilization and disinfection technologies that have current and/or future application to dentistry (e.g., ETO, ozone, UV light, etc.)

Break with Exhibitors 10-10:30 am

Concurrent Sessions (Select one) 10:30–11:30 am


Graphic Dentistry: The Intersection of Comics and Dentistry
Craigan Usher, MD
Skill Builder Session

Comics are powerful combinations of words and images that register human experience: emotions, feelings and actions. Graphic Medicine is the study of comics in the service of healthcare delivery and education. This workshop will explore how Graphic Dentistry can be used to advance dental safety for practitioners and patients. Attendees will create their own original comics depicting dental dilemmas and safety strategies. This session will give infection preventionists a unique and high impact educational tool.



  1. Define “graphic dentistry”
  2. Describe three ways in which comics convey lived experience and capture universal developmental themes that are important to the practice of dentistry;
  3. Use some of the basic “language of comics,” symbols which convey actions and emotions
  4. Emphasize how patients and professionals may use comics for dental education—particularly around safety and infection control.


Managing Medical Emergencies: The Medically Compromised Patient

Bridgett Anderson LDA, MBA

Due to the rising number of dental patients with increased age and increasingly more complex medical histories, it has become more important for dentists to identify and manage potential risks.  This course will discuss susceptibility for infections in elderly patients, immunocompromised patients and children to better manage higher risk patient populations while continuing to provide optimal and safe care.



  1. Identify high-risk patients and clinical scenarios
  2. Discuss strategies to improve risk management
  3. Describe methods to effectively communicate critical information to improve patient care


Becoming an Infection Control Author
Hudson Garrett PhD, MSN, MPH; Michael Glick, DMD; John Molinari, PhD; Facilitator David Reznik, DDS
Skill Builder Session

Join these prolific authors/editors as their share their expertise and advice in a candid, free-wheeling conversation. Both experienced and novice authors have a unique opportunity to pick the brains of the giants in the field - all in a unique "infection control library" setting. 


  1. Identify types of publications and media utilized for infection prevention such as blogs, academic journal, product related journals
    Learn which types of styles to use depending upon media and journal selection
       b.  Learn which types of journals to avoid and the importance of ‘impact factors.
  2. Discuss the steps of writing for publications

Lunch and Brain Dates:
  11:30 am-1 pm

While enjoying lunch, consider conversing with your colleagues about infection control or safety issues.  Whether you wish to delve deeper into topics you have recently learned about, have questions, are aficionados in these areas, find a table and gather with like-minded friends to participate in round-table discussion. Need an infection control break?  No worries, you may dine and/or network as you desire at “brain freeze” tables.

Sponsored by DenLine Uniforms

(Select one) 1 - 2 pm


New Definition of Oral Health

Michael Glick, DMD

A new definition for oral health developed by the FDI World Dental Federation opens the door to a universal definition of oral health. Lead author, Dr. Michael Glick, will bring clarity to what true oral health should mean to the dental profession, our patients, other health care professionals, policy makes and those others we seek to collaborate with and inform. This new common definition is expected to bring stakeholders together to advocate for the importance of oral health; to influence and shape parameters of care, health policies, research, education and reimbursement models; and to shape the future of our profession.


Educational Grant by Kavo Kerr



  1. Discuss the evolution and reasons for the updated definition of “Oral Health”.
  2.  Identify the components of “Oral Health”.
  3. Describe how this new definition moves from treating disease to treatment of a person with disease. 



Global Panel
Mauro Teixeira DDS, Fabio de Souza DDSc, PhD, Camila Pinelli DDS, PhD; Facilitator Liliana de P. Donatelli MA

Infection control experts from Brazil will offer perspectives for the clinician, educator and researchers on how to make The Safest Dental Visit a reality. Dr. Teixeira will present his experience in delivering safe dental care in daily practice by addressing team motivation. Dr. Souza will offer an educator’s perspective on how to create a culture of safety with Millennials/iGeneration. Finally, Dr. Pinelli will share the results of a qualitative and quantitative study evaluating patient perceptions of infection control in Brazil.


  1. Describe how the proactive attitude of dental team members positively impacts the success of the practice infection control program.
  2. Discuss how social media may be utilized for educational purposes and to make learning more dynamic and engaging for students who have technology present in their daily lives.
  3.  Discuss patient perceptions of infection control and patient safety in Brazil


Pecha Kucha   2:15-3:45 pm


Enlighten us but make it quick! Speakers will deliver fast-paced five-minute previews on hot topics. These high-energy introductions are designed to whet the appetite of infection preventionists. Attendees will then be able to select two topics of their choice in which to delve deeper in facilitated round-table discussions. The 5 topics/speakers include:

  1. Safe Injection Practices (Eve Cuny, MS)
  2. Technology - Using bar codes to track instruments through processing (Sam Westock, DDS, MS, FACP)
  3. Infection Control in Nontraditional Oral Healthcare Settings (Doug Risk DDS, ABGD)
  4. Top Infection Control Resources (Karen Daw MBA, CECM)
  5. CDC Checklist Implementation Strategies: How to start the conversation (Kathy Eklund, RDH, MHP)

Educational Grant by Palmero Healthcare


  1. Discuss each topic from the Pecha Kucha presentations at an introductory level
  2. Describe two of these topics in greater detail
  3. Emulate presentation styles to increase their repertoire for tailoring and enhancing presentations when teaching to various audiences.


Critical Thinking  4-5 pm

Michael Glick, DMD


We are inundated with information from the Internet, television, radio, newspapers, professional publications, and web sites...and even from the OSAP conference. Sifting through this information to gain a better understanding of how to apply these learnings for the benefit of our patients is a yeoman's job. Critical thinking can help. Dr. Glick will describe how this learned skill can help oral health care professionals better assess multiple inputs to avoid negative health outcomes and advance patient safety. Leave the OSAP conference with the framework to more successfully apply the content gleaned throughout the three days. A must attend wrap-up session!



  1. Apply a more critical approach to the literature and advertisement
  2. Evaluate and challenge commonly held professional concepts
  3. Critically address heatlh care concerns related to oral and overall health


Saturday Evening Soiree: History of Atlanta and a Night on Ponce 6-10 pm

Join us as we dive into the history, excitement and beauty of Atlanta and visit the vibrant Ponce City Market and Central Food Hall. The bus will depart at 6 pm from the hotel and take you through a journey discovering the uniqueness of Atlanta landmarks through the eyes of a seasoned history expert.
Additional fees required. Click HERE for more info.


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 SUNDAY, JUNE 25              

Workshop to Advance Knowledge-based Competency in Infection Control 8 - 9:30 am

Cindy Durley MEd, MBA


Interactive workshop assessing needs in support of and addressing best practices for infection control education. Attendance is limited and participants will be expected to complete a pre-conference environmental survey to ensure a rich discussion advancing the dental infection control certification initiative.



  1. Identify components to be included in the OSAP-DALE Foundation assessment based certificate program.

  2. Evaluate key findings from two surveys of infection control professionals including

    a. Sources of quality IC education
    b. Gaps in current resources
    c. Desired content delivery format

  3. Discover inputs and processes that help to ensure development of quality education.

  4. Identify key components of a professional certification program.

  5. Predict eligibility pathways and any roadblocks to professional certification


Annual Conference Wrap-up 11 - 11:30 am

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Continuing Dental Education                       

OSAP is an ADA Continuing Education Recognition Program (CERP) Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

OSAP designates this activity for up to 18 continuing education credits.

Participants requesting professional continuing education credits will receive a CE verification form to record the CE numbers for the specific courses they attend. To receive continuing education credit, participants must sign in at the conference, attend the sessions, record the assigned CE number for each lecture attended (note: CE verification numbers are announced at the end of each session), and complete the required evaluation forms. Attendees maintain their CE verification form as proof of participation in the educational programming.


All participating faculty are expected to disclose to the audience any significant financial interest or other relationship with:

  1. the manufacturer of any commercial products and/or provider of commercial services discussed in an educational presentation and
  2. any commercial supporters of the activity.

CE Disclaimer

The Scientific Program of the 2017 OSAP Annual Conference is planned and presented by the OSAP Educational Program Committee to provide attendees with a relevant and rewarding continuing educational experience. However, neither the content of a course nor the use of specific products in lectures or workshops should be construed as indicating endorsement or approval by OSAP of the views presented or the products used.

Speakers and authors of CE activities are required to present a balanced view of therapeutic options, use generic names of products whenever possible, and refrain from marketing or promoting any products or commercial services. Speakers and authors of CE activities are required to disclose to participants any financial, commercial, or promotional interest in a product or company that may influence their presentations. However, OSAP shall not be liable for a speaker's failure to disclose such interest.

Please be advised that courses, speakers or scheduling may change without notice.

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