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In this webinar, we will discuss what psychological safety is, how it contributes to patients’ and team members’ physical safety, how it mitigates risk, how it enhances engagement, and how it contributes to increased operational performance.

The term psychological safety is defined as an individual’s “sense of being able to show and employ oneself without fear of negative consequences to self-image, status or career” and at the group level as “a shared belief that the team is safe for interpersonal risk taking.” The term embodies individual confidence in the belief that speaking up will not result in embarrassment, rejection, criticism, or punishment from others. In order to promptly and proactively address potential patient safety issues, team members need feel psychologically safe to speak up and raise concerns.

LEARNING OBJECTIVES:

1. Identify the attributes of a psychologically safe workplace
2. Recognize the correlation between psychological safety and physical safety
3. Develop tools to begin to create a psychologically safe culture

• Members and Non-Members: Free 

SPEAKER: 

Michael Williamson is the Chief Compliance Officer/Chief Privacy Officer for Pacific Dental Services LLP. He has been a compliance and ethics professional specializing in health care compliance for over 20 years. He is passionate about leveraging organizational values and culture to optimize risk mitigation. Michael is admitted to the Massachusetts Bar, the United States District Court for the District of Massachusetts, and the New York Bar. He founded a law practice that specialized in all aspects of healthcare compliance, served as Assistant General Counsel in the Commonwealth of Massachusetts Executive Office of Health & Human Services, and has held Chief Compliance Officer, V.P.

Disclosures: No relevant financial relationships to disclose.

CONTINUING EDUCATION

OSAP is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

OSAP designates this activity for 1 continuing education credit.

Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at CCEPR.ADA.org.

Learn more about OSAP’s CE Program & Provider Recognition.

CE CREDITS: 1.0
EDUCATIONAL METHOD: Lecture and Q&A
COURSE TYPE: Live webinar
LOCATION: Online
PREREQUISITE:  None - Recommended for All

EDUCATIONAL FUNDING PROVIDED BY:

REFUND & CANCELLATION:
No refunds will be provided as the webinar is free. Registration can be canceled at any time.